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HOTEL MANAGER

Duties
  • Initiate and implement marketing strategy and plan
  • Manage and promote business units of the  Hotel (Swimming Pool, Conference Rooms, Restaurant, Events)
  • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Plan maintenance work, events and room booking, shortages in staff and equipment, and renovations
  • Handle customer queries and inquiries
  • Coordinate catering, housekeeping activities, events, front desk operations and facilities management
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Enforce strict compliance with health and safety standards
  • Manage statutory and regulatory compliance matters of the hotel
  Qualification & Experience
  • Degree / Diploma  in Hotel/ Hospitality Management from a recognized institution with a minimum of five (5) years post qualification experience in Hotel Management.
  • Working Experience in the Hospitality activities (Catering, Banquets, Food & Beverage etc.) will be an advantage  
   Competencies & Skill
  • Strong inclination for Marketing and Business Development
  • Working knowledge of MS Office; knowledge of hotel management software is an advantage
  • Demonstrable organizational skills
  • Fluency in English with strong writing skills
  • Reliable with an ability to multi-task and  remain calm in stressful situations
  • Strong leadership skills
  • Demonstrable aptitude in decision-making and problem-solving
  • Understanding of all hotel management best practices and relevant laws and guidelines

Posted on: April 30, 2019


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