- Initiate and implement marketing strategy and plan
- Manage and promote business units of the Hotel (Swimming Pool, Conference Rooms, Restaurant, Events)
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
- Plan maintenance work, events and room booking, shortages in staff and equipment, and renovations
- Handle customer queries and inquiries
- Coordinate catering, housekeeping activities, events, front desk operations and facilities management
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Enforce strict compliance with health and safety standards
- Manage statutory and regulatory compliance matters of the hotel
- Degree / Diploma in Hotel/ Hospitality Management from a recognized institution with a minimum of five (5) years post qualification experience in Hotel Management.
- Working Experience in the
Hospitality activities (Catering, Banquets, Food & Beverage etc.) will be an
advantage
- Strong inclination for Marketing and Business Development
- Working knowledge of MS Office; knowledge of hotel management software is an advantage
- Demonstrable organizational skills
- Fluency in English with strong writing skills
- Reliable with an ability to multi-task and remain calm in stressful situations
- Strong leadership skills
- Demonstrable aptitude in decision-making and problem-solving
- Understanding of all hotel management best practices and relevant laws and guidelines
Posted on: April 30, 2019
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